Refund Policy – Tanishka Store
At Tanishka Store, we are committed to providing a seamless shopping experience. This Refund Policy outlines the terms and conditions under which refunds may be granted.
1. Eligibility for Refund
→Refund requests will be accepted only under the following conditions:
• The product is damaged or defective
• The product received is incorrect or different from the order
• The product is incomplete (missing items/accessories)
2. Time Frame for Request
• Refund request must be raised within 48 hours of delivery
• Requests submitted after this period will not be considered
3. Refund Process
• Once the request is reviewed and approved, the refund will be processed within 5–7 working days
• The product may be picked up or inspected before approval
4. Mode of Refund
→Refund will be issued through:
• Original payment method (for prepaid orders)
• Wallet or bank transfer (for COD orders)
5. Non-Refundable Products & Conditions
→Non-Refundable Cases:
→Refund will not be applicable in the following situations:
• Product has been used, worn, or altered
• Damage caused due to customer misuse
• Original packaging, tags, or accessories missing
• Refund request raised after 48 hours
• Unboxing video not provided
• Non-Refundable Product Categories:
• Innerwear, lingerie, and personal items
• Beauty and personal care products (if opened)
• Customized or personalized products
• Perishable goods (if applicable)
6. Contact Information
• For any refund-related queries, please contact us:
Email: support@tanishkastore.com
Phone: 8869838149
Address: Dayal Bagh, Agra – 282005
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